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Dealing With Problems « » Associations Contact List

Fee Problems And Licence Issues

PITCH FEE PROBLEMS
In the case of disputes concerning pitch fees, if the complaint is still not resolved to your satisfaction, you may once more approach the respective trade association's Director General for advice on the availability of an independent Arbitration Scheme. It is intended to be a scheme which can be used without the parties having to employ experts, but does involve fees for the arbitrator's time. In many cases, the issue can be determined "on paper" without a hearing. Arbitration can only be used to resolve a dispute if both parties agree.

SITE LICENCE ISSUES
If you are concerned that the park does not reach the standards set down in the Site Licence issued by the local authority, you should discuss this with the park owner. If you are not satisfied by the response you receive from the park owner, you may also take this up with the local authority's Environmental Health Department.